Please read these terms carefully before using Grelin Health's services
These Terms & Conditions ("Terms", "Terms of Service", "Agreement") govern your access to and use of the website, products, and services offered by Grelin Health, Inc. ("Grelin Health", "we", "us", or "our"). By using our website https://www.grelinhealth.com or any of our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
Grelin Health provides AI-powered billing, coding, revenue cycle management, and related healthcare services (collectively, 'Services').
You must be at least 18 years old and legally capable of entering into contracts to use our site or services.
When you register an account or engage our services, you agree to provide accurate, current, and complete information and to keep it updated.
You agree not to misuse our Services or site. Prohibited uses include:
We may modify or discontinue (temporarily or permanently) portions of the site or Services, with or without notice. We are not liable to you for such modification, suspension, or discontinuance.
Any data, documents, or materials you upload or submit ('User Content') remain your property, but you grant Grelin Health a license to use, host, display, reproduce, and process such content to provide services to you.
You may not submit content that is unlawful, infringing, harmful, defamatory, obscene, or otherwise objectionable.
You are responsible for maintaining the confidentiality of account credentials, and for all activity that occurs under your account. You must notify us immediately of any unauthorized use.
Use of certain services may require payment of fees. Your use is subject to the payment terms presented at the time you engage those services.
You agree to provide valid payment information (credit card, ACH, or other methods) and authorize us to charge you.
Refunds, if any, will be handled in accordance with the refund policy in effect at the time. You may cancel services per the terms provided.
If you fail to pay on time, we may suspend or terminate your access and charge interest or fees, to the extent permitted by law.
All rights, title, and interest in and to the site, Services, software, and content (other than your User Content) are owned by Grelin Health or its licensors.
Subject to compliance with these Terms, we grant you a limited, non-exclusive, non-transferable license to use the Services.
You may not copy, modify, distribute, sell, reverse engineer, or create derivative works of our software or content, unless expressly permitted.
'Confidential Information' includes nonpublic information disclosed in connection with the Services. Each party agrees to protect the other's Confidential Information with at least the same degree of care as it protects its own.
Use, processing, retention, and disclosure of personal data through our Services will be governed by our Privacy Policy.
THE SERVICES AND SITE ARE PROVIDED 'AS IS' AND 'AS AVAILABLE,' WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not guarantee results, accuracy, or uptime of Services.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GRELIN HEALTH AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, AND SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL OUR AGGREGATE LIABILITY EXCEED THE AMOUNT YOU HAVE PAID US IN THE PRIOR 12 MONTHS (IF ANY).
You agree to defend, indemnify, and hold harmless Grelin Health and its officers, employees, agents, and affiliates from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of the Services, violation of these Terms, or infringement by your User Content.
You may terminate your account or Services according to the cancellation procedure we provide.
We may suspend or terminate your access immediately, without notice, for breach of these Terms or if we believe your conduct is harmful to us or others.
Upon termination, your right to use Services ends. We may delete or disable access to your User Content. Sections that by their nature should survive (e.g. limitation of liability, indemnification) will survive.
If you opt in to receive SMS communications, the following additional terms apply, aligned with our Privacy Policy:
We may revise these Terms at any time by posting a revised version on our website with a new 'Last Updated' date. Your continued use of our Services after changes constitute your acceptance of the revised Terms.
These Terms shall be governed by and construed in accordance with the laws of the state of Delaware, without regard to its conflicts of laws principles (or other jurisdiction as applicable to Grelin Health).
Any dispute arising out of or relating to these Terms or the Services shall be resolved first via good-faith negotiation. If unresolved, disputes may be submitted to binding arbitration or litigation in state or federal court located in Delaware (or as otherwise agreed).
To the fullest extent permitted by law, you and we each agree to bring claims only in your or our individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.
Our site or Services may include links to third-party websites, integrations, or services ('Third-Party Services'). We do not control, endorse, or assume responsibility for these Third-Party Services, their content, or their privacy or security practices. Use them at your own risk.
If a provision of these Terms is held invalid or unenforceable, that provision will be struck and the remaining Terms will remain in full force.
Our failure to enforce a right or provision is not a waiver of that right or provision.
These Terms, together with the Privacy Policy and any additional terms we present to you when you engage specific services, constitute the entire agreement between you and Grelin Health regarding your use of our Services and supersede all prior or contemporaneous understandings.
If you have any questions about these Terms, please contact us:
Phone
(321) 307-3770Address
Grelin Health, Inc.
8 THE GREEN, STE A
Dover, DE, 19901